Terms of service


Overview

Boorban  is the operator of this website. Boorban are referred to as "we," "us," and "our" across the website. You agree to be governed by the following terms and conditions ("Terms of Service," "Terms"), as well as any other terms and policies mentioned herein or linked through this website, by accessing or using our website, including by making purchases of goods or services.

All users are subject to these terms, including browsers, merchants, consumers, vendors, and content creators. Use of our website or services is prohibited if you disagree with these terms.

These Terms may be updated from time to time. Any modifications will take effect immediately upon publishing, and your continued use of the website indicates that you agree to the updated Terms.

Section 1: QUALIFICATIONS
By using this website, you attest to:

  • You are at least the legal majority age in your area, or if you are underage, you have permission from a parent or guardian to access this website.
  • You promise not to break any laws or use the website for any unlawful purposes.

SECTION 2: SERVICE AND PRICING CHANGES

  • We maintain the right, at any time and without prior notice, to alter, suspend, or stop the Service (or any portion of it).
  • We reserve the right to alter the prices of our goods and services at any time.

SECTION 3: INFORMATION ON ACCOUNTS AND BILLING

  • For every purchase, you promise to supply accurate, comprehensive, and current billing and account information.
  • Orders may be limited or canceled at our discretion, including in the event of suspected fraud or violations of these terms.

SECTION 4: AVAILABILITY AND PRODUCT DESCRIPTIONS

  • Although we make every effort to assure that product descriptions and availability are correct, we cannot guarantee that product information (such colors, prices, or availability) are flawless.

SECTION 4.1 Refund/ exchange Policy

  • Pakistani Orders

    1-We are happy to exchange any Unstitched unworn item returned in a saleable condition in its original packaging, and with its receipt, claimed within 07 days of delivery 

    2-You can return the Item on our given address after brand’s representative confirmation

    3- Products must be returned in a new condition, with the pricing label secure.

    4-Sale items are not eligible for exchange or Return.

    5-Please note that the product colors may vary slightly due to photographic lighting sources, or your monitor settings. Thus, products are not eligible for exchange for these particular reasons.

    6-Exchange for another item is applicable and any additional cost on top of the item will have to be paid by the customer.

    7-We do not offer any courier service compensation if the customer sends the item back unless requested by our representative.

    8- Stitched can never be refund or exchange

    INTERNATIONAL ORDERS

    1- An order can't be cancelled after 24hrs or if it is in process, however if a customer wishes to cancel an order Due to Any Reason , 50%  will be deducted as a processing fee.

    2-We do not offer returns and exchanges on any of our International orders Including US as we are based In Pakistan

    WE SALE HAND-CRAFTED PRODUCTS


    1. We do not accept returns For International orders as we are opreating from Pakistan.
    2. Our products are hand embroidered and therefore delicate and breakable in their usage, while having a 15%-20% variation possibility. 
    By placing an order on our website, you accept the possibility of variation compared to the images provided on this website. Every effort is made to ensure minimal variation.
    3. The actual color of a product may vary slightly from the image shown due to light variation at the time of photography and/or due to the way digital media devices display colors and also the designer's, Photoshop editing, Model pictures.
    4. At times beading/ sequins may get displaced and this is not thought of as a fault but it is due to the nature of the handmade work. We are not to be held responsible for the variation of beading/sequins displacement.
    5. We will not be responsible for any claims or liable for any damages caused by washing.
    We do not offer cash refunds. We do offer online store credit (coupon) of the same value valid for any future purchase.
    6. Handcrafted and Made-to-Order ( custom stitched ) items are not eligible for returns. We recommend reviewing your order carefully before confirming to ensure accuracy.

    If you have any issue regarding order so please send us query at following address, so our team will review your issue and will guide you accurately.  
    Contact us At :- +923361891111

    4-There is no refund or exchange in case of change in mind or Customer do not like the product or customer do not consider it same as picture or model wear 

    Refunds
    We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

SECTION 5: RESPONSIBILITIES OF USERS
You consent to refrain from:

  • Use the website for illegal activity or objectives.
  • Add malware, viruses, or other dangerous materials.
  • Interfere with or go around security features on websites.
  • Pretend to be someone else or try to commit fraud.
  • If you engage in any prohibited use, we retain the right to suspend or cancel your access.

SECTION 6: INTELLECTUAL PROPERTY

  • All of the text, pictures, logos, and code on this website belong to Boorban or its licensors and are protected by intellectual property laws. Without specific written consent, you are not permitted to disseminate, reproduce, or use any content.

Section 7: LINKS TO THIRD PARTIES

  • Links to external websites may be found on our website. These links are not recommendations; they are just for your convenience. The terms, privacy policies, and content of any third-party websites are not within our control.

SECTION 8: RETURNS AND REFUNDS

  • Our Refund Policy governs returns and refunds. Please read this policy before you buy anything.

SECTION 9: LIABILITY LIMITATIONS

  • Any direct, indirect, incidental, or consequential losses resulting from using our website or services are not Boorban responsibility.
    These restrictions might not apply to you since certain countries forbid limitations on implied warranties or liability for specific damages.

SECTION 10: ACKNOWLEDGMENT

  • In the event that you violate these Terms or any relevant laws, you undertake to indemnify and hold Boorban, its affiliates, employees, and partners free from any claims, damages, or expenses.

SECTION 11: GOVERNING LAW

  • United Kingdom law shall control and be interpreted in the interpretation of these Terms of Service. United Kingdom courts will have sole jurisdiction to settle any disputes.

SECTION 12: MODIFICATIONS TO THE TERMS OF SERVICE

  • These Terms are subject to change at any time. This page will be updated; it is your obligation to check the most recent version.

SECTION 13: CONTACT DETAILS